Selecting new manufacturing management software can be one of the most important decisions a company will undertake in its growth cycle. The ERP software needs to do the job and answer the key issues surrounding your shop. It is also important that the vendor makes technical support just as important as implementation.
COSS Systems understands manufacturing. Unlike many manufacturer software vendors, who prefer to remain anonymous or unavailable after the implementation is completed, COSS offers support services for our ERP software using live, well-trained software experts. We encourage you to contact our technicians with your questions.
Upon completion of the implementation, your Project Manager will transfer all pertinent information to the support team, including any concerns or special or custom requirements. This ensures a smooth transition from the training phase of your implementation to the live daily use of your new ERP software.